Guide
Grievance letter examples
Below are five worked examples of formal grievance letters for common UK workplace problems. Each one shows the tone and level of detail employers expect. Swap the bracketed parts for your own facts — the dates, names and figures are what make a grievance credible. This is general information about the process, not legal advice.
The structure to follow
- • Your name, job title, and the date at the top.
- • A one-line opening that says clearly this is a formal grievance.
- • The facts in date order — what happened, who was there, and what was said.
- • The effect on you: your work, your health, your pay, your role.
- • Anything you have already tried informally, and what came of it.
- • What you are asking for as an outcome.
- • A request for a meeting, and a note that you wish to be accompanied.
Example 1 — Bullying or harassment by a manager
Keep it factual and dated. Describe behaviour and its effect rather than labelling the person.
I am writing to raise a formal grievance about the way I have been treated by my line manager, [name], since [month/year].
On 4 March, in the weekly team meeting, [name] said in front of five colleagues that I was "not up to the job". On 18 March, they removed me from the [project] account without explanation. On 2 April, they told me by email that I would be "watched closely" and copied in two colleagues who are not in my reporting line. I have kept copies of the emails and my notes of the meetings.
The effect has been that I now avoid team meetings, my sleep has been affected, and I have been given work below my usual level of responsibility.
I would like this investigated under the company grievance procedure, and I would like the conduct to stop while it is looked into. I am happy to attend a meeting and would like to be accompanied by a colleague or trade union representative.
Example 2 — Unpaid wages, overtime or holiday pay
Pay disputes are strongest when the numbers are set out plainly with the dates and the amounts.
I am writing to raise a formal grievance about underpayment of wages.
My contracted rate is £[x] per hour. In the pay period ending 30 April I worked 14 hours of overtime, recorded on the rota and approved by [name] on 12 April. My payslip dated 28 May shows no overtime payment. I calculate the shortfall as £[amount]. I raised this informally with [name] on 2 June and have not had a response.
I am asking for the outstanding amount to be paid in the next pay run, and for a written explanation of how the error occurred and what will prevent it recurring.
Example 3 — Grievance appeal after an unfavourable outcome
An appeal should say why the outcome is wrong, not simply repeat the original complaint.
I am writing to appeal the grievance outcome dated 6 May, received on 9 May.
I am appealing on three grounds. First, evidence I supplied was not considered: two colleagues who witnessed the meeting on 4 March were not interviewed, and my email of 18 March is not referred to in the findings. Second, the procedure was not followed: I was not given the investigation notes before the outcome meeting. Third, the conclusion does not follow from the findings: the report accepts that the comments were made but treats them as "robust feedback" without addressing their repeated nature.
I would like the appeal to be heard by someone not previously involved, and I would like the investigation notes and witness statements in advance of the hearing.
Example 4 — Discrimination or a refused adjustment
Link the treatment to the protected characteristic or the disadvantage you are experiencing.
I am writing to raise a formal grievance about the handling of my request for reasonable adjustments.
I have [condition], which affects [specific difficulty at work]. On 10 February I asked in writing for [adjustment], supported by an occupational health report dated 3 February. On 24 February the request was refused verbally by [name], with no written reasons and no alternative offered.
Since then I have been marked down in two attendance reviews for absences related to the same condition. I believe I am being placed at a disadvantage compared with colleagues who do not have this condition.
I am asking for the adjustment to be trialled for three months, for the related absences to be recorded separately, and for the attendance reviews to be revisited.
Example 5 — Excessive workload, stress or unsafe practice
Describe the workload in measurable terms and say what you have already tried.
I am writing to raise a formal grievance about my workload and the effect it is having on my health.
Since [name] left in January I have covered two roles. My caseload has risen from 28 to 51 files, and I have worked an average of 9 unpaid hours a week since February, recorded in my diary. I raised this with [name] on 15 February and 21 March. On both occasions I was told cover was "being looked at". No stress risk assessment has been carried out.
I am asking for a documented stress risk assessment, a written plan to redistribute the caseload with a date for review, and confirmation of what cover will be put in place.
Before you send it
Check your employer's grievance procedure for who the letter should go to and how it should be sent. Keep a dated copy and send it in a way you can prove — email is usually easiest. Avoid speculation about motives, and leave out anything you cannot evidence. Some workplace claims carry strict time limits, so it is worth checking where you stand early rather than waiting for the process to finish.
Turn your own facts into a finished letter
RightWords asks you what happened, builds a chronology and evidence list, then produces a personalised grievance letter you can download as a Word document. We prepare documents and explain the process — we are not an AI lawyer and we don't provide legal representation.